Hybrid Working (2 Days in London)‍

Company: A full-service packaging and branding agency.

Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.

• Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
• Ensure all key dates in the project critical path are met and that the client and 
• Participate in meetings with existing clients and internal teams
• Answering client queries/ dealing with issues/ managing client expectations
• Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
• Ensures high quality standards in all client deliverables
• Coordinate client-specific projects throughout the lifecycle
• Managing creative projects from initial concept to completion, on time and budget
• Creating job briefs and booking in jobs
• Dealing with client queries and complaints whilst project managing ongoing projects
• Visiting clients on and off site

Requirements:

• Experience working within a packaging agency or manufacturer
• Account / Project Management experience
• Packaging retail experience - FMCG accounts
• Confident presentation skills
• Good commercial awareness and previous experience of client financials - raising quotes and invoicing projects
• Ability to manage multiple projects
• Experience of working in a deadline driven, fast paced environment
• Must be proactive, forward thinking individual with a can do attitude
• A flexible and accommodating team player who is client centric
• Must be friendly and approachable at all times

Apply

Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM 

‍