Company: A full-service packaging and branding agency.
Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.
- Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
- Ensure all key dates in the project critical path are met and that the client and
- Participate in meetings with existing clients and internal teams
- Answering client queries/ dealing with issues/ managing client expectations
- Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
- Ensures high quality standards in all client deliverables
- Coordinate client-specific projects throughout the lifecycle
- Managing creative projects from initial concept to completion, on time and budget
- Creating job briefs and booking in jobs
- Dealing with client queries and complaints whilst project managing ongoing projects
- Visiting clients on and off site
Requirements:
- Experience working within a packaging agency or manufacturer
- Account / Project Management experience
- Packaging retail experience - FMCG accounts
- Confident presentation skills
- Good commercial awareness and previous experience of client financials - raising quotes and invoicing projects
- Ability to manage multiple projects
- Experience of working in a deadline driven, fast paced environment
- Must be proactive, forward thinking individual with a can do attitude
- A flexible and accommodating team player who is client centric
- Must be friendly and approachable at all times
Apply
Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM
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