Company: A leading large format and signage company.
Role: Responsible for managing account and/or projects from initial concept to completion -through design process to production whilst ensuring an exceptional client service.
- Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
- Project Management of signage and graphic requirements, ensuring all key dates in the project critical path are met and that the client and
- Participate in meetings with existing clients and internal teams
- Answering client queries/ dealing with issues/ managing client expectations
- Liaising directly with suppliers and printers to ensure the production process runs smoothly
- Ensures high quality standards in all client deliverables
- Coordinate client-specific projects throughout the lifecycle
- Managing creative projects from initial concept to completion, on time and budget
- Creating job briefs and booking in jobs
- Dealing with client queries and complaints whilst project managing ongoing projects
- Visiting clients on and off site
Requirements:
- Experience working within the print industry – signage / graphics / large format
- Hold excellent customer service / account management experience
- Experience working within a signage / graphics agency or manufacturer
- A professional and approachable manner
- Client driven with the ability to anticipate the customer needs
- A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained
- Confidence in your own ability and be able to communicate effectively at all levels
- Thrive under pressure during peak periods of work
Apply
Account Manager / Project Manager / CustomerService /Customer Service Representative / CSR / Senior Account Manager /Senior Project Manager / Senior Customer Service Representative / Senior CSR /Creative / Design / / Creative Account Manager / CAM / Signage / Sign &Display / Graphics Large Format / POS / Large Format Print / Point of Sale /Print